I kindly ask for a refund
The product promised to be an easy-to-use plugin that would add a cinematic look to my scenes. Unfortunately, instead, I received a few filters or distortions, plus a lot options that are not well-described in the very limited documentation. I bought the plugin because it promised easy to make cinematic scenes, but after many trials and adjustments, I haven't found a single preset that's better than a regular cine camera. I'm very disappointed; nothing is as shown on the product page or in the photos. I kindly request a refund. My email address from which I purchased the product is ochzycie.poczta@gmail.com.
Hey, I'm sorry to hear that you are unhappy with your purchase!
I hope you did try to work with physically correct light units, like in this tutorial.
This is where the camera really starts to shine!
If you are still not happy with your purchase feel free to refund it. Fab gives you a 14 day money back refund option. Here you will find more information on that: https://www.fab.com/refund-policy
Since you need to contact the seller first, and you already did, show them this post of my approval for a refund.
All the best!