Unreal Engine 5 Support
Hi,
Now that UE% has been officially released will there be an update to the current plugin? What's the current ETA on a release. Had the plugin working great with UE5 Preview 2.
Thanks
Cinematographer Feedback & Support
Welcome!
Pinned replies
Replies 8
Good news everybody!
Epic was able to fix the download bug and Cinematographer can now be downloaded via the marketplace!
Thank you all for your patience!
Hey everyone, just a small update from our end.
Since we haven’t heard back from Epic yet and really disliked this situation where our hands are tied, we pushed another update forward originally planed for later this month. We already committed the update and hope this restarts the process of updating and thus fixes the issue.
This update should be processed tomorrow and hopefully resolves the download problem.
Thank you so much for your patience!
Hi and thank you for getting in contact! We are sorry to hear that you are having problems with the install process.
Am I right in the assumption that you are having problems with the Lite version?
We have already opened a support ticket with Epic about it yesterday, since it clearly seams to be a problem on their end. We will keep you posted on any updates regarding this. Hopefully it's just a redirection error on their end that's easy to fix.
Until then you could still use the 5.0 upgrade tutorial from our documentation website, we just double checked and it still works.
We are really sorry for the inconvience and hope Epic will resolve this problem soon!
Thanks for getting back to me! Had a feeling it was something on Epic's end, hopefully they'll resolve it soon, and yup I'm using the Lite version.
Hi and thank you for getting in contact! We are sorry to hear that you are having problems with the install process.
Am I right in the assumption that you are having problems with the Lite version?
We have already opened a support ticket with Epic about it yesterday, since it clearly seams to be a problem on their end. We will keep you posted on any updates regarding this. Hopefully it's just a redirection error on their end that's easy to fix.
Until then you could still use the 5.0 upgrade tutorial from our documentation website, we just double checked and it still works.
We are really sorry for the inconvience and hope Epic will resolve this problem soon!
Hey! When I try to install in 5.0 from the Epic Games Launcher, nothing happens but I'm able to install it to 4.27, would appreciate any help and thanks!
Same thing happens to me.
Good news! The Cinematographer 5.0 Update is now live and you can install the plugin directly from the Epic Games Launcher!
Hey! When I try to install in 5.0 from the Epic Games Launcher, nothing happens but I'm able to install it to 4.27, would appreciate any help and thanks!
Good news! The Cinematographer 5.0 Update is now live and you can install the plugin directly from the Epic Games Launcher!
Hi and thank you for getting in contact!
We’ve already submitted our update and are waiting for Epic to recompile and putting the update online. This usually takes around a day, but we can safely assume that they currently have a long list of plugins that need to be recompiled, so it could take a bit longer.
Until then you can still use the workaround from our upgrade guide to use Cinematographer in Unreal 5.0 right now.
Cheers
Good news! The Cinematographer 5.0 Update is now live and you can install the plugin directly from the Epic Games Launcher!